STBM STBM

Medical operations vertical

Intake, scheduling, referrals, and follow-up in one medical operations rhythm.

Give patient/public entry, intake teams, schedulers, care coordinators, patient-support staff, clinicians, and operating leads one shared view of what is arriving, what needs scheduling, what is blocked in referral flow, and what follow-up still needs action.

medical.stbm.app Public medical story entry on the same hosted landing seam.
2 entry lanes Patient/public guidance and staff/operator coordination stay in one vertical story.
6 continuity modules Appointments, telehealth, pharmacy, lab, revenue, and interoperability frame the broader story.
Promoted pack

Medical Operations Workspace Starter

A config-first promoted vertical pack built on the shared generated dashboard, list, calendar, board, and workflow hosts rather than on a one-off medical app shell.

Audience-led public entry

Start with the right doorway, then stay on the same system.

Patient and public entry

Use the hosted medical landing to explain visits, records, billing help, and next-step guidance before someone ever signs into the runtime.

Reception and intake

Show how registration readiness, arrivals, waitlist recovery, and first-touch routing stay visible from the first operational lane.

Clinical and coordination teams

Carry doctors, nurses, care coordinators, and referral managers through one explainable scheduling and follow-up rhythm instead of split portals.

Branch and operations leaders

Keep staffing, revenue, quality, and connector-health posture tied back to the same medical story rather than hidden in separate admin marketing.

Multiple audiences, one operational picture

Coordinate handoffs without splitting the runtime by role.

Intake and registration teams

Track incoming requests, registration completeness, and triage readiness before the case stalls.

Scheduling teams

See appointment pressure, availability gaps, and next-bookable work in one schedule-first operating flow.

Care coordinators and referral managers

Move referrals, escalation, and handoff continuity through one explainable workflow and board posture.

Patient-support and operations leads

Monitor due follow-up, missed touchpoints, and downstream workload before continuity breaks.

Shared medical starter capabilities

Built from shared seams, not from a medical-only runtime fork.

Operations hub

Overview dashboard

See intake readiness, scheduling pressure, referral throughput, care coordination posture, and follow-up workload together.

List host

Patient intake

Run intake review and registration completeness from the shared premium list runtime.

Calendar host

Care scheduling

Coordinate appointments and time-based care commitments through the shared scheduling surface.

Board + workflow

Referrals and coordination

Move referrals and care handoffs through shared board and workflow primitives instead of a second case app.

Broader medical continuity story

Extend beyond core intake and scheduling without leaving the shared platform seam.

Visits

Appointments and telehealth

Frame booking, reminder recovery, virtual visit readiness, and remote follow-through as part of the same public and operator journey.

Clinical ops

Pharmacy, lab, and imaging

Extend the story into medication, diagnostics, and result escalation without opening a second vertical runtime.

Capacity

Bed flow and location posture

Show how admissions, transfers, discharge blockers, and multi-location load belong in the same hosted medical narrative.

Finance

Revenue and billing continuity

Keep claims, denials, statements, and payer follow-up connected to the patient and operator story instead of hidden behind a finance-only page.

Governance

Quality, workforce, and HR

Let operating leads trace quality indicators, staffing pressure, and credential posture from the same vertical landing language.

Exchange

Interoperability and connector health

Bring EMR, lab, imaging, and billing connector visibility into the public story without reviving the stale interoperability control-plane ask.

Continuity without a bespoke stack

Progress the next patient-facing action from the same system that surfaced it.

01

Capture intake cleanly

Start with one intake lane that keeps registration, readiness, and urgency visible from the beginning.

02

Schedule with context

Move from request to appointment without losing referral and follow-up meaning between teams.

03

Coordinate the handoff

Keep referral movement, coordination work, and escalations on one shared workflow trail.

04

Close the follow-up loop

Turn missed or due continuity signals into the next outreach or care action from the same workspace.

Promoted vertical pack on shared authority.

Use the medical operations starter without abandoning the platform core.

The vertical is promoted as a governed shared pack, so the same landing/runtime, navigation, and generated workspace seams can keep expanding into richer medical depth later. Preview and publication already live on the shared Config Studio authority before runtime launch, while the public story can keep growing at medical.stbm.app without another microsite stack.